POS, ERP, and commerce-ready website for custom-furnish furniture brand
Integrated POS + ERP + e-commerce site for KANA Furniture, an Indonesian high-quality custom-furnish brand.

Challenge
KANA Furniture is a premium brand offering high-quality custom-furnish furniture. Operations split between physical showroom + online inquiry, with manual inventory + production tracking. No single source of truth for customer orders across channels. E-commerce site limited (catalog-only, not transaction-ready).
Approach
Capital Commerce assessed business needs + mapped to fitting ERP modules. ERP implementation integrated with POS for showroom + e-commerce site for online channel. UI/UX redesign for consistent brand experience across touchpoints. Business assessment produced operating model recommendation for custom-order workflow.
Outcome
Digital solutions deployed. Customer orders trackable end-to-end from quote to delivery. Inventory consistent across showroom + warehouse. E-commerce site became transaction-ready, not catalog-only. Brand experience aligned across physical + digital touchpoints.
Technology stack
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